request failed-return value 500

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Anonymous
6 Dec 2005 5:32:30 UTC
Topic 13181
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    Quote:
    Bruce mentions "3 minute latency". Does that mean search for an entry 3minutes later than time shown in my logs? 3min. earliar? 3min. +/-?


    To clarify this, I've modified the message at the start of the logfiles. It now reads:
    These files are posted approximately three minutes after the events are logged.

    Bruce Allen
    Bruce Allen
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    request failed-return value 500

    15 Dec 2005 15:54:30 UTC
    Message 2744
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      Quote:
      The other thing I've noticed is that the minute logs don't always seem to have the full minute. I've seen examples of small bits of time missing at the start and the end of each minute. Maybe this is an artifact of the log slicing process. If we are unlucky, maybe your bit of the server log just happens to be missing. I'll post a query in Bruce's thread. Hopefully he'll see it.

      Gary, I didn't see this in the other thread (but I'll check again). Could you please give me an example? The three-minute latency exists EXACTLY because I want to capture all events for a given minute, and sometimes events are logged with up to a three minute delay.

      Bruce Allen
      Bruce Allen
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      RE: So all we have to do is

      15 Dec 2005 15:59:45 UTC
      Message 2745
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        Quote:
        So all we have to do is work out what is wrong with the maths for your case. We simply must be looking in the wrong log slice.


        Also possible that there was no scheduler contact at that time. (I'm not sure, I'm not sure which client side log snippet is relevant for this thread.)

        Quote:
        Please right click your clock and -> Adjust Date/Time and go to the Time Zone tab. You see your world map so please tell us what it says there for time zone. Thank you.


        Another way to figure out the UTC offset is for a user to look in the sched log directory and see what the most recent log file was. This is about three minutes old. Just comparing this with their computer's clock or the wallclock immediately shows their offset from UTC.

        Bruce Allen
        Bruce Allen
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        RE: And after reading this

        15 Dec 2005 16:08:57 UTC
        Message 2746
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          Quote:
          And after reading this thread more thorough, I suspect you will not find
          the mentioned incident in the scheduler logs, because no scheduler is
          involved during upload !?


          Michael, this is correct. File upload does NOT use the scheduler and hence does not appear in the scheduler logs. File upload is an asyncronous process. It is designed this way because this design reduces strain/load on the database.

          Bruce Allen
          Bruce Allen
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          Credit: 170,849,008
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          RE: RE: He's probably got

          15 Dec 2005 16:54:42 UTC
          Message 2747
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            Quote:
            Quote:
            He's probably got a fast internet connection and grepped through the entire log system. I was almost tempted to do this at one stage :).

            Yes and no. The last scheduler reply is listed here and Brad posted it.


            I thought that this was a potentially useful trick, so I linked the 'last scheduler contact' time to the appropriate scheduler log minute file.

            Bruce Allen
            Bruce Allen
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            Credit: 170,849,008
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            Brad (and others!) I just

            19 Dec 2005 4:41:04 UTC
            Message 2748
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              Brad (and others!)

              I just wanted to say that I'm impressed by your dedication and committment. I think you're close to getting to the bottom of these problems. I'm rooting for you -- hang in there!!

              Bruce

              Bruce Allen
              Bruce Allen
              Joined: 15 Oct 04
              Posts: 958
              Credit: 170,849,008
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              RE: Problem solved!! The

              23 Dec 2005 3:37:19 UTC
              Message 2749
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                Quote:
                Problem solved!! The whole nine yards! :-)
                Dear Brad had just about every protection software suite known to man installed ( about ten products - now un-installed ). Bless him! :-)
                I guess the CGI scripts were getting blocked as defensive therapy - I understand they can be viewed with suspicion by such software. Now he's got choose one and re-install so as to not go bare.

                Mike, Brad, congratulations! This was an inspiring saga with a happy ending!

                Cheers,
                Bruce

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